Provo can sometimes get really crazy with restaurant wait times. Before we had kids, we’d sometimes wait long periods of time for a table. Now we try to avoid the dinner rush by eating early or going to less crowded (but just as good) restaurants. On a recent night out, we seemed unable to avoid the rush. We hopped from restaurant to restaurant, unable to find one without a long wait. We finally settled on The Pizza Factory, where we were quoted a “just a minute while I get your table set up” wait. I love pizza, but I’m not a huge fan of eating out at a pizza restaurant unless it’s something special. I guess I’d rather eat it at home. My family loves it, though, so they were thrilled to eat at The Pizza Factory.
Our short wait then turned to “5 minutes”, then “10 minutes”, and finally we had waited 15 minutes before we were seated. (Still less than the hour plus waits at other places we had stopped at.) It was pretty crowded, but our waitress took our orders pretty quickly.
Strawberry Italian Soda ($3.50) – We love Italian Sodas! These include free refills & you can choose different flavors if you’d like.
Strawberry Smoothie ($4.50) – Pretty standard smoothie, but good.
Bread Twists ($1.25 each, but are included with some entrees) – The best thing about this place, hands down! Love these buttery, garlicky soft breadsticks baked right on the stick. I do think they should include a free dipping sauce for each table, though instead of charging $1 each.
Salad Bar ($4.95 small/$5.95 large/$6.95 endless/$7.95 endless soup, salad, & bread twists) – The salad bar has a decent number of green salad toppings, but whenever I’ve been there, they haven’t kept it very well stocked.
Chicken Noodle Soup – The soup was pretty good with thick, soft noodles, nice chunks of tender chicken, and a good home-style flavor. Sweet Diner, especially, loved it!
Mini Pepperoni Pizza ($5.50) – Average pepperoni pizza, but Amazing diner was satisfied.
Mini Pizza with Sausage, Green Peppers & Ham ($7.50) – They gave us this pizza by mistake & it was pretty good. The correct pizza came in a box to go.
The food was pretty average, but the bread twists were yummy! Even though the prices don’t seem outrageous on paper (or screen, in this case), I always walk out feeling like everything was overpriced for what it was. We’ve been there a few times in the past and I have always felt that way. On this visit, we were also frustrated with the long wait for our food. Sweet Diner and I had finished with eating our salad, soup, & bread twists before we ever saw a pizza arrive. Then to have one of the pizzas be incorrect was an additional frustration. The server was good, though, apologizing for the wait and providing a free dessert for our inconvenience.
Entrée Price: $$
Average Fork Rating: 3.6
Mr. Diner: 3.5
Mrs. Diner: 3
Amazing Diner: 3.5
Sweet Diner: 4.5